VACATE INSPECTION AGENT GUIDE

Vacate Inspection Checklist Queensland: How to Get Your Full Bond Back

Moving out of a rental property can be stressful, especially when your bond refund depends on the final inspection. One of the most common questions tenants ask is:

“What does a property manager actually look for during a vacate inspection?”

As a Queensland property manager, I conduct vacate inspections regularly, and the difference between receiving your full bond and facing cleaning or repair deductions often comes down to preparation.

In this guide, I’ll walk you through exactly how a property should be presented at the end of a tenancy, using a real-life example of a family who returned their home after 18 months in excellent condition.

If you’re preparing to move out, use this Queensland vacate inspection checklist to give yourself the best chance of receiving your full bond refund.


What Does Queensland Law Say?

Under Section 188 of the Residential Tenancies legislation, tenants must return a property:

In substantially the same condition as when they moved in, allowing for fair wear and tear.

This means normal ageing is acceptable.

Examples of reasonable wear and tear include:

  • Minor carpet indentations from furniture
  • Light traffic wear on carpet
  • Small scuff marks from everyday living
  • Natural fading from sunlight

However, dirt, neglect, excessive damage or missing items are not considered fair wear and tear.

Your goal should be simple:

Leave the property clean, hygienic, and ready for the next family to move straight in.


Start Outside Before Going Inside

Many tenants focus only on the interior and completely forget the exterior of the property.

A thorough vacate inspection starts before the front door.

Gardens and Lawns

The gardens should be:

  • Freshly mowed
  • Weed free
  • Mulched where applicable
  • Neat and maintained

Dead lawn patches shouldn’t simply be covered with grass seed the day before inspection. Property managers want to see genuine effort to restore the lawn.


Driveways and External Areas

Property managers will inspect:

  • Oil stains
  • Damage to garage doors
  • Cracked render
  • External walls
  • Paving
  • Alfresco areas

Just like the inside of the home, the exterior should also be cleaned.

Don’t forget to wash:

  • Gutters
  • Eaves
  • External doors
  • Air conditioning units
  • Outdoor paving

Inside the Property: Room-by-Room Inspection Checklist

Every room should be presented as though the next tenants could move in immediately.

Walls

Property managers will look for:

  • Marks
  • Fingerprints
  • Scuffs beyond normal wear
  • Unapproved hooks or screws

Small wear from furniture is expected.

Dirty marks are not.


Skirting Boards

Skirting boards collect dust quickly.

They should be:

  • Dust free
  • Wiped clean
  • Free from cobwebs

Light Switches and Power Points

These are commonly overlooked.

Ensure:

  • No fingerprints
  • No grime
  • Clean surrounds

Remote Controls

Garage remotes and air conditioner remotes should also be wiped clean before handing them back.


Windows Need More Than Just Glass Cleaning

Many tenants clean the glass but forget everything else.

During a vacate inspection, property managers check:

  • Window tracks
  • Window sills
  • Frames
  • Flyscreens

Window tracks should be completely free from:

  • Dust
  • Dirt
  • Leaves
  • Insects

If flyscreens were undamaged when you moved in, they should be returned in the same condition.


Carpets

Normal wear is expected.

Examples include:

  • Furniture indentations
  • Minor traffic wear

However, carpets should still be:

  • Professionally cleaned if required by the lease
  • Vacuumed thoroughly
  • Free from stains

Built-In Robes

Closets are frequently forgotten.

Property managers inspect:

  • Shelves
  • Hanging rails
  • Internal walls
  • Carpet
  • Tracks
  • Behind doors

Everything should be clean and free from dust.


Bathrooms

Bathrooms receive some of the closest attention during a vacate inspection.

Toilets

They should be:

  • Sanitised
  • Stain free
  • Hygienic
  • Odour free

No one should feel the need to clean the toilet again before using it.


Shower Screens

Remove:

  • Soap scum
  • Water spots
  • Residue

A properly cleaned shower should almost look unused.


Mirrors

Mirrors should be:

  • Streak free
  • Smudge free

Vanities

Clean:

  • Benchtops
  • Basins
  • Cabinets
  • Tapware
  • Inside cupboards

Remove:

  • Hair
  • Dust
  • Cosmetic residue
  • Personal products

Kitchen Inspection Checklist

The kitchen is one of the biggest deciding factors during bond inspections.

Benchtops

Stone benchtops should be:

  • Clean
  • Undamaged
  • Free from chips

Avoid standing on breakfast bar overhangs when changing light bulbs, as cracked stone can be extremely expensive to replace.


Cupboards and Drawers

Every cupboard should be emptied and cleaned.

Property managers expect cupboards to be ready for the next tenant’s food and kitchenware.

Don’t forget:

  • Cutlery trays
  • Shelves
  • Drawer runners
  • Corners

Dishwasher

Dishwashers should be cleaned inside and out.

Inspect:

  • Filters
  • Door seals
  • Internal racks
  • Spray arms
  • Bottom tray

A surprising amount of debris collects underneath dishwasher doors.


Sink

Check for:

  • Food residue
  • Water stains
  • Clean plug
  • Clean overflow

Light scratches are considered normal wear.


Splashbacks

Whether tiled or glass, splashbacks must be grease free.


Oven

This is often the biggest reason for bond deductions.

The oven should be:

  • Free from grease
  • Free from burnt food
  • Clean around edges
  • Clean inside door

Cleaning residue should also be removed.


Rangehood

Property managers check:

  • Filters
  • Fan operation
  • Lights
  • Grease build-up

Clean:

  • Above
  • Below
  • Around
  • Inside

Laundry

Laundry areas should be clean and dry.

Watch for:

  • Rust stains
  • Water damage
  • Dryer residue
  • Washing machine leaks

Storage Areas

Pantries and cupboards often develop stains from leaking containers.

Consider using inexpensive shelf liners to protect cabinetry during your tenancy.


Bedrooms

Each bedroom should have:

  • Clean walls
  • Clean wardrobes
  • Working lights
  • Clean ceiling fans
  • Clean tracks
  • No unauthorised hooks
  • No unnecessary screw holes

If you installed fixtures during your tenancy, repair them properly before vacating.


Smoke Alarms and Safety Items

Property managers also check:

  • Smoke alarms
  • Door stoppers
  • Doors opening correctly
  • Window covering safety tags

Never remove the required child safety warning labels from blind cords.


Fair Wear and Tear vs Tenant Damage

Understanding the difference is essential.

Fair Wear and Tear

  • Minor carpet wear
  • Small scuff marks
  • Light fading
  • Minor door wear
  • Furniture indentations

Tenant Damage

  • Dirty walls
  • Missing flyscreens
  • Large holes
  • Unapproved fixtures
  • Broken fittings
  • Excessive grease
  • Poor cleaning

If damage falls outside reasonable wear and tear, the cost may be deducted from your bond.


The Secret to a Full Bond Refund

The best vacate inspections all have one thing in common:

The property feels ready for someone to move in immediately.

Ask yourself:

  • Would I be happy moving into this property today?
  • Does every room look hygienic?
  • Is everything clean—not just visibly clean, but thoroughly cleaned?

If the answer is yes, you’re giving yourself the best possible chance of receiving your full bond refund.


Final Thoughts

A successful vacate inspection isn’t about making a property look brand new—it’s about returning it in a clean, well-maintained condition while recognising reasonable wear and tear.

The property featured in this inspection had been occupied by a family for 18 months and demonstrated exactly what property managers hope to see. After a few minor touch-ups, it met the expected standard and was ready for the next tenancy, allowing the bond process to move forward without unnecessary delays.

Whether you’re a tenant preparing to move out or a landlord wanting to understand inspection standards, following this checklist can help avoid disputes and create a smoother end-of-tenancy experience.